1. ACCEPTANCE OF TERMS
By accessing or using any services provided by KaydTech Solutions ("Company," "we," "us," or "our"), including but not limited to KaydHR and other digital platforms, you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.
2. COMPANY INFORMATION
Company Name: KaydTech Solutions
Website: https://kaydtechsolutions.com
Jurisdiction: Somalia
Contact: +252906798833
3. SERVICES DESCRIPTION
KaydTech Solutions provides digital technology services including:
- KaydHR: Human Resource Management System (HRMS)
- Digital payment solutions
- SaaS platforms for business management
- Other technology services as may be offered from time to time
4. USER ELIGIBILITY AND REGISTRATION
4.1 Eligibility
- You must be at least 18 years old to use our services
- You must have the legal capacity to enter into binding agreements
- Business users must be authorized to bind their organization
4.2 Account Registration
- You must provide accurate, current, and complete information
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
- One person or entity may not maintain multiple accounts
4.3 Account Termination
- We reserve the right to suspend or terminate accounts that violate these Terms
- You may terminate your account at any time by contacting us
- Upon termination, your right to use the services ceases immediately
5. ACCEPTABLE USE POLICY
5.1 Permitted Uses
You may use our services only for lawful purposes and in accordance with these Terms.
5.2 Prohibited Uses
You agree NOT to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Use the services for fraudulent or deceptive practices
- Harass, abuse, or harm other users
- Interfere with the proper functioning of our services
- Use automated systems to access our services without permission
6. PAYMENT TERMS
6.1 Fees and Billing
- Service fees are as displayed on our website or as agreed in writing
- Payments are processed through authorized mobile money platforms (EVC Plus, Sahal)
- All fees are non-refundable unless otherwise specified
- We reserve the right to change fees with 30 days' notice
6.2 Payment Processing
- Transaction fees may apply as per payment provider terms
- Failed payments may result in service suspension
- You are responsible for all applicable taxes
6.3 Refund Policy
- Refunds are provided only in cases of service failure or billing errors
- Refund requests must be submitted within 30 days
- Refunds are processed through the original payment method
7. INTELLECTUAL PROPERTY RIGHTS
7.1 Our Rights
- All content, software, and materials are owned by KaydTech Solutions
- Our trademarks, logos, and brand names are protected
- You may not copy, modify, or distribute our proprietary content
7.2 Your Rights
- You retain ownership of data you upload to our services
- You grant us a license to use your data to provide services
- You represent that you have rights to all content you provide
7.3 Third-Party Content
- Third-party content is subject to respective owners' rights
- We do not claim ownership of third-party content
- Use of third-party content must comply with applicable licenses
8. DATA PROTECTION AND PRIVACY
8.1 Data Collection
- We collect data necessary to provide our services
- Data collection is governed by our Privacy Policy
- You consent to data processing as described in our Privacy Policy
8.2 Data Security
- We implement industry-standard security measures
- We encrypt sensitive data and use secure transmission protocols
- We comply with applicable Somali data protection regulations
8.3 Data Retention
- We retain data for as long as necessary to provide services
- You may request data deletion subject to legal requirements
- Backup data may be retained for security and recovery purposes
9. SERVICE AVAILABILITY AND MODIFICATIONS
9.1 Service Availability
- We strive for 99.9% uptime but do not guarantee uninterrupted service
- Scheduled maintenance will be announced in advance
- We are not liable for service interruptions beyond our control
9.2 Service Modifications
- We may modify, update, or discontinue services at any time
- Material changes will be communicated with reasonable notice
- Continued use after changes constitutes acceptance
10. LIMITATION OF LIABILITY
10.1 Disclaimer of Warranties
- Services are provided "as is" without warranties of any kind
- We disclaim all warranties, express or implied
- We do not warrant that services will meet your specific requirements
10.2 Limitation of Damages
- Our liability is limited to the amount paid for services in the preceding 12 months
- We are not liable for indirect, incidental, or consequential damages
- This limitation applies to the fullest extent permitted by law
10.3 Indemnification
- You agree to indemnify us against claims arising from your use of services
- This includes legal fees and damages resulting from your violations
- We will notify you of any claims and cooperate in defense
11. DISPUTE RESOLUTION
11.1 Governing Law
These Terms are governed by the laws of Somalia.
11.2 Dispute Resolution Process
- Direct Negotiation: Parties will first attempt to resolve disputes through good faith negotiation
- Mediation: If negotiation fails, disputes will be submitted to mediation
- Arbitration: Unresolved disputes will be settled through binding arbitration
- Jurisdiction: Somali courts have jurisdiction over disputes not resolved through arbitration
11.3 Class Action Waiver
You agree not to participate in class action lawsuits against us.
12. FORCE MAJEURE
We are not liable for delays or failures due to circumstances beyond our reasonable control, including:
- Natural disasters
- Government actions
- Internet service provider failures
- Power outages
- Civil unrest
- Pandemic or health emergencies
13. COMPLIANCE AND REGULATORY
13.1 Local Compliance
- We comply with applicable Somali laws and regulations
- Users must comply with local laws when using our services
- We cooperate with lawful government requests
13.2 Export Controls
- Our services may be subject to export control laws
- Users are responsible for compliance with applicable export regulations
- Use in prohibited jurisdictions is not permitted
14. MISCELLANEOUS PROVISIONS
14.1 Entire Agreement
These Terms constitute the entire agreement between parties and supersede all prior agreements.
14.2 Severability
If any provision is found invalid, the remaining provisions remain in full force and effect.
14.3 Assignment
- We may assign these Terms without notice
- You may not assign your rights without our written consent
14.4 Waiver
- Failure to enforce any provision does not constitute a waiver
- Waivers must be in writing to be effective
14.5 Notices
- Notices will be sent to your registered email address
- You must keep your contact information current
- Notices are effective when sent
15. UPDATES TO TERMS
15.1 Modification Rights
We reserve the right to modify these Terms at any time.
15.2 Notice of Changes
- Material changes will be posted on our website
- Users will be notified via email of significant changes
- Continued use after changes constitutes acceptance
15.3 Effective Date
Changes become effective 30 days after posting unless otherwise specified.
16. CONTACT INFORMATION
For questions about these Terms and Conditions, please contact us at: KaydTech Solutions
Email: [Insert Email]
Phone: [Insert Phone]
Address: [Insert Address]
Website: https://kaydtechsolutions.com
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.